Shipping policy

Last updated: August 24, 2025

Order Processing

Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Fulfillment Partner

All orders are shipped through Amazon Multi-Channel Fulfillment (MCF), ensuring fast and reliable delivery across the United States.

Shipping Methods & Timeframes

• Express Shipping: 1–2 business days
• Standard Shipping: 3–4 business days

Shipping times are estimates and may vary due to weather, carrier delays, or seasonal demand.

Shipping Costs

Shipping fees are calculated at checkout based on your selected method, destination, and any promotions. Free shipping offers will be clearly stated on our store when applicable.

Tracking

Once your order has shipped, you will receive an email with tracking information to monitor delivery status.

Undeliverable Packages

If a package is returned due to an incorrect or incomplete address, the customer will be responsible for reshipping costs.

Damaged or Missing Packages

If your order arrives damaged, incomplete, or does not arrive within the expected timeframe, please contact us at support@scubaprime.com. We will work with Amazon Logistics and the carrier to resolve the issue promptly.